FAQs
Straight answers about working with BRSi, from pricing structures to onboarding.
BRSi is a healthcare revenue cycle management company founded in 1992. We verify coverage, bill and collect, and prevent and resolve denials for hospitals, health systems, state Medicaid agencies, managed care plans, and federal health programs. Our 100% U.S.-based team develops and uses proprietary technology: OHI Discovery, ARMS PRO®, and DeniaLogic™.
We work with four markets. Hospitals and health systems, from large systems to rural hospitals; state Medicaid agencies; managed care organizations; and federal health programs, including military treatment facilities across the Defense Health Agency.
Staffing is the biggest reason. Qualified revenue cycle staff are hard to find, especially for rural and community hospitals, and larger systems often hire away the people smaller hospitals train. Even hospitals with every seat filled can struggle when new staff haven’t had time to build specialized skills. Outsourcing routine work frees your best people for the accounts that need their judgment, and it cuts the overhead and benefits costs of a larger in-house team.
Yes. Many clients start with the work their staff can’t get to, such as aged A/R, and add services as needed. Each service runs on its own and connects with the others.
That’s your call. Many clients keep their team and hand us specific work. If you’d rather move your staff to BRSi, we’re open to rebadging them as BRSi employees.
We offer three, so you can choose how you want to work with us.
We’ll recommend a structure once we understand your volume, payer mix, and goals.
Yes, you can license our technology and keep the work in-house. It’s a viable option for fully-staffed organizations that want BRSi’s platforms without paying contingency fees.
No. ARMS PRO® works with Epic, Oracle Health (Cerner), Meditech, and other major EHR systems. DeniaLogic™ runs on standard 837 and 835 claim files. We set up each engagement to work with the systems you already use.
Most onboarding takes 30 to 60 days. The biggest factor is your IT team’s availability. When they can work alongside us, we can be up and running in about 30 days. DeniaLogic™ can start sooner, with a working session on your own claim files that needs no integration.
BRSi employees based in the U.S. Our team lives in 30+ states, and every specialist who touches your claims works for BRSi. We don’t hand work to offshore subcontractors.
We help you fix it where it starts. When we identify recurring issues, we show your team the root cause so it stops costing you revenue. Consulting is built into how we work.
Short answers here. Follow the link for the full answer.
| Question | Short answer | Full answer |
|---|---|---|
| Where does OHI Discovery look for coverage? | Across 280M+ lives, 1,000+ commercial plans, and carriers from PBMs to workers' comp. | Eligibility and Verification → |
| Does BRSi back-bill past dates of service? | Yes, every eligible date of service. | Eligibility and Verification → |
| Can BRSi run our entire billing operation? | Yes, on ARMS PRO®, or only the pieces you need. | Billing and Collections → |
| How does DeniaLogic™ prevent denials? | It flags high-risk claims before submission. | Denial Management → |
| What is MCO recoupment? | Recovering what a plan paid on claims another payer owed. | State Medicaid (MCOs) → |
| Does BRSi work with military treatment facilities? | Yes, across the Defense Health Agency. | Federal → |